When texting isn't enough
Turn your browser into a phone or video room from the same spot you do everything else. Whether its a meeting or a technician's assesment from the field, Momentum has you covered, allowing you to call and video chat over the internet.
Voice and video built-in
Momentum ships with real‑time voice and video from any device with an internet connection. Connect your calls to your data whether its transcriptions or note-taking.
- Built‑in STUN/TURN server for reliable peer‑to‑peer connectivity
- Browser‑based voice and video with no extra desktop apps to install
- Log events for analytics, audit trails, and compliance
- Designed to plug into the upcoming unified Message Center
In‑browser calling for your teams
Give support, sales, and operations the ability to join voice or video calls directly in Momentum. Use the same user accounts, permissions, and records they already work with—no context‑switching between tools.
Secure & authenticated by design
Use Momentum Authentication for access control. Calls respect your user groups, custom permissions, and audit logging so you always know who joined, when, and in which context.
AI‑assisted conversations
Pair WebRTC with the AI Assistant to summarize calls, extract action items, or classify outcomes. Store those insights directly on related records for later reporting.
Message Center ready
Track your calls alongside email, SMS, and phone logs in the upcoming Message Center, giving teams one place to follow every conversation thread.
How teams use calls inside Momentum
Examples of how organizations layer real‑time voice & video on top of records, workflows, and the upcoming Message Center.
Internal communication
Facilitate day-to-day operations and team meetings directly within the platform your team uses.
- Quick huddles for daily standups
- Scheduled team meetings with screen sharing
- Chat and file sharing during calls
Customer portal
Give clients a direct line to call in right from their secure portal dashboard.
- Embed call buttons in client portals
- Route calls to assigned account managers
- Authenticate callers automatically
Note taking & summaries
Never miss a detail with automated note taking and AI-powered meeting summarization.
- Real-time transcription of calls
- Generate concise meeting summaries
- Extract and assign action items automatically
Bring voice & video into the heart of your ERP
Use Momentum’s WebRTC support to run secure, browser‑based voice and video while tying every conversation back to records, automations, and the upcoming Message Center for truly unified communication.
Start your free trial →